TUI Cruises
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Marella Voyager Cruise Ship Disappoints
On last day of our Marella Cruise on Voyager and felt compelled to inform future travelers that if they are expecting the same high standards as we have previously experienced on other Marella Cruise ships, then you will be very disappointed. Convinced our friends who had never been on a cruise to come with us based upon our previous experiences on Marella Cruises, then spent most of the cruise apologising for issues on the Voyager. Let me list the key issues: There is a lack of provision and support of people who need a mobility scooter to get on and off the ship. Food is too repetitive in the ‘marketplace’ dining area - No real differentiation between Lunch and Dinner. If you do not like spicy food then you are in even more trouble. Self-service beer dispensers are a joke and the wastage must be very high. Majority of food is served behind glass panels by crew members which leads to queueing and makes it difficult to see and get what you want to eat. There seems to be the conception that salad is either a starter or side dish as the quantity served is very small and in a small bowl. To get to the soup section you have to queue from the beginning of the bakery section and wait whilst others choose and have their food warmed up before you get to the very end where the soup is served. The cleaning and clearing of the tables if often very slow. It genuinely feels like your not on a Marella Cruise Ship and hence why I have taken time to offer this constructive criticism because it would not take much to bring the Voyager up to the standards of the other Marella Cruise Ships which we enjoy so much. P.S we are cruising again with Marella on the Explorer 2 at the end of November