gurjit

Nov 1, 2022

Solihull Branch- Worst letting agency

This is the worst letting agency that I have ever come across. I would not even give them a one star. I moved into the flat in June and there are several outstanding works that need to be done and no one is taking the issue seriously. The property maintenance company is full of rude staff members that do not know how to carry out their job. I do not ever get any updates from the staff members and I feel like I am constantly getting fobbed off. I pay £1000 a month to receive a bad attitude from the staff and also a flat that has so many issues. I have had a broken bed for months that I have not been able to sleep on and the management company have failed to resolve this issue. All of these issues are causing me stress and anxiety and no one in that agency is taking these issues seriously. I have dealt with many estate agents in the past in many different towns and this is the worst experience I have ever had. I will be taking this matter to the ombudsman as the branch manager has failed to take all of my issues seriously.