TopCar
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Please avoid & use Cicar, they are honest
Horrendous experience. Please avoid and use Cicar, they are amazing. We had a blow out on a main road just as it was getting dark. We called the Topcar roadside assistance number repeatedly but they did not answer. I had my 4 year old daughter and elderly parents in the car. Eventually we had to move the car off the road as best we could, in the dark, and with the help of a local passer by arrange taxis. When we eventually got through to Topcar, they shouted at may partner for leaving the vehicle demanded 1000 euros and then refused to give us another car or our car back. It was extremely stressful and we were left without a car in a remote location. We managed to get through to a more reasonable member of staff the following afternoon who apologised profusely and eventually returned our car. However, when the car came back, my sunglasses were missing. We tried to raise this, complain of our treatment and ask for compensation for the lost days rental and taxi's. They have completely ignored us.