FlixBus
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Worst Refund Experience Ever
FlixBus canceled my trip from Milan to Metz on 29 May 2025, and since then I’ve been chasing my own refund for months. They keep asking for my private bank statements — which I provided, even though it’s personal and confidential. They say: 🟢 “We sent the money.” → No money in my account. 🟢 “Ask your bank.” → My bank confirms no incoming transfer. 🟢 “Oh wait, the transfer was canceled and refunded back to us.” 🟢 “Check again with your bank.” WHAT?? They never give proper proof that any money was sent — no transaction ID, no confirmation from their side, nothing. Just a loop of copy-paste replies, no accountability, no real help. All I’m asking is: send me my refund. That’s it. Don’t make me go in circles. This isn’t customer service — it’s a joke. #FlixBus #RefundScam #CustomerServiceFail #FlixBusSupport #NeverAgain