Sixt
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This company is committing fraud!
This is just another lame company that commits fraud! We rented a car in Roma Fiumicino in august 2022 for 3 days. They sent us a damage report and CHARGED us 1100 euros 5 month after we rented the car (January 2023) for damages that already existed in that car AND EVEN CHARGED THOSE "DAMAGES" WITHOUT ANY APPROVAL FROM US! But good for us, that we had taken pictures before and after of each and every scratch, talked to the bank and to a lawyer and we advise everybody to do the same! They do not respond to the email, nor to any phone to clarify any of their damage charges, they just charge from the credit card, cos that is what they are good at. They illegally use the customers' credit cards to charge huge amounts of money for unfunded damages. And again - we spent 2 hours in the airport the night we rented the vehicle explaining that there were many scratches in the car and were not mentioned din the contract. And they said to us: "Non ti preoccupare, non fa niente, non ti faremmo pagare!" (=do not worry, we will not charge you for them) "Really not?" Never believe these people, they lie even to their mothers! Therefore, we made them register EACH AND EVERY LITTLE SCRATCH from that car and we wasted 2 hour doing that just to make sure we will not get unexpected complains later on. But guess what - that is exactly what happened! They sent us this totally fraudulent complaint 5 month later on the same scratches we highlighted the day we rented the car - the ones that they even wrote down! When we handed over the car we made sure with the guy that investigated the state of the car that everything was Ok and he even apologized for giving us an extremely dirty car. He said that there was no damage with the vehicle and we were good to go. But again... Never trust these people! They are the mafia! It is outrageous. We are never going to rent a car from Sixt again, ANYWHERE in the world. Do not fall in the same trap, you will lose money and time!