Reiss
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Ordered two items from the 'outlet'…
Ordered two items from the 'outlet' online and not for the first time items arrived clearly used. Item one (a wool polo top) has been washed and has shrunk, a small child would struggle to fit into it quite honestly. Item two (another wool polo top) arrived with no tag and absolutely reeks of body odour so clearly also been worn previously. Pretty disgusting. Really Reiss? I can only surmise these items are returns, you repackage them without checking and resell. As mentioned above this is not the first time I've experienced this unfortunately and although I know I'll be refunded immediately when I return to my local shop I'd actually like an explanation of what exactly is going on here on this occasion? Reselling previously used items is frankly unacceptable. I've spent 1000's on Reiss clothing over the last couple of years and I'm genuinely pretty shocked and disappointed.