Reiss
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Very disappointed with Reiss
Very disappointed with Reiss. My order (L09D3871) didn’t include a return label, even though their website says it should. After emailing them, they acknowledged the poor wording of their return policy but didn’t resolve the situation. Now I’m stuck with the hassle and extra cost of returning items from the EU to the UK, with no clear guidance on customs fees. Poor communication and lack of resolution made this process way more complicated and expensive than it should be. Will reconsider shopping with Reiss in the future.