FlixBus
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I wish I could give them 0 stars…
I wish I could give them 0 stars because honestly they deserve it. We waited 20 minutes for the bus to arrive when the time of arrival should have been 22:40, and apparently we go for like 3hours and we stopped because of maintenance issues and we have been waiting for more than 6 hours and recovery bus comes at 9:15 they said it take us 3 hours max to cone here how can it alright to take 8hours to come here and worst is we have no support or anyone take responsibility they aren’t even sorry i called customer “support” and I explained we have been delayed for 6 hours and in web it says 120min or more delay have refund and she said as long as you get into bus there is no way to refund and after 5 hours of delay and lots of calls and emails I received €15 drink coupons? That is just straight up insulting. Do you think 8 hours of people life worth €15 drink?????