Qmee
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Treated like a criminal when asking for help
As a young woman trying to make a little money honestly, I never expected to be treated with such coldness and cruelty. I used Qmee fairly, answered every survey truthfully, and followed every rule. When the app stopped working and I could no longer cash out, I reached out politely, confused, anxious, and genuinely upset. Their response? They banned me without warning, accused me of "fraudulent activity," and told me my money was invalid. I hadn’t done anything wrong. I told them I was struggling personally and was really upset. I asked for help respectfully. Instead of compassion, I got a copy-paste accusation, and a threat of "legal action" if I made another account. I wasn’t even told what I had supposedly done. I was just erased. Like I was nothing. They saw someone young and vulnerable and assumed I’d go quietly. But people deserve to know how they treat those who speak up. There was no compassion. No willingness to listen. Just a robotic shutdown. Even if a survey partner flagged me for a mistake, that’s not the same as fraud. I wasn’t even told what I did, just labelled and erased. I’m not claiming every single one of my survey answers was exactly what they wanted, no one can give perfect answers all the time. But the accusations, lack of explanation, unnecessary threats, and complete absence of compassion were unacceptable. My emails were respectful, honest, and vulnerable. I tried to explain what was going on and asked for help calmly. And yet I was treated like a threat, like I was already a confirmed bad actor, not a real person asking to be heard. I don't want an account back, and I’m not even asking for the money. What I want is honesty, accountability, and for this kind of treatment to be exposed. I’m not doing anything wrong by speaking up but I will not sit back and accept being treated as if I am. Please be careful with this company. If something goes wrong, you may not be treated like a person. I wasn’t. I have a record of: The directions after my account was lost My respectful, honest message asking for help Their response accusing me of fraud, threatening "legal action" and ending all communication without explanation Details: My Age: 18 My Gender: Female My Location: North Wales, UK --EDIT after company reply below-- This was not an “issue.” This was a false accusation of fraud—a very serious claim—made without any explanation, evidence, or warning. You continue to state it as fact, yet provide nothing to justify it. That is not just unprofessional, it’s deeply irresponsible. If you believe I committed fraud, I invite you to clearly state what, exactly, I did. Otherwise, this blanket accusation is unfounded and defamatory, and it makes your entire platform appear irrational and untrustworthy. I have made it very clear that I am not asking for my account back, and I’m not asking for the money either. I emailed for help in good faith, and in response, I was threatened with “legal action” and told you would no longer reply to me. I was not rude. I was not aggressive. I was simply trying to understand why I had been treated this way. Instead, I was written off as a bad actor—with no evidence, no explanation, and no humanity. It’s disgraceful. And if this is how you treat loyal users, people deserve to know, and I assure you they will.