Halfords Retail
Read all reviews for Halfords Retail →
Still waiting on bike after 3 weeks.
My wife ordered a bike for my 6 Year old birthday. Delivery said 3-4 working days it’s now been over 3 weeks and still no bike. We phoned to complain and they said someone will be back to us in within 72 hours. Still haven’t heard from them 4 days later so we phoned again and got told now the delivery team will be in contact but I’ll not hold my breath. We said we wanted a refund and don’t want the bike anymore and they said you can refuse delivery when it turns up but wont guarantee that bike will be returned to them and in that case we won’t get a refund so are we just meant to take a gamble on a 150 pound bike. If I could give 0 stars I would. Absolutely disgusting. They need to step there game up and start looking after there customers.