Paisley Freight
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Ordered collection on Wednesday 6th.
Ordered collection on Wednesday 6th.. Today have emails saying is anyone at the collection address TODAY then TOMORROW now... They didn't inform carrier till half 5 on Thursday 7th and obviously incorrectly as pickup still hasn't even been attempted. Emailed response very bad, no info on actual collection date or time, tried to blame the carrier company. Is where I am right now Monday 11th👍 EDIT your website incorrectly allowed me to order a Thursday collection, I then left this review following Carol's replies to my messages, then Scott actually messaged with information that was accurate, although I was already on phone to apc Portsmouth by then myself and had that info. Soooo actual physical, eventual service fine. Customer sevice and IT.... Bad. I wouldn't have don't this update if you hadn't tried to blame it all on lockdown... Your it system making booking was at fault.... That's what caused the complaint.... I have followed it up on here because you keep trying to deflect from the computer booking and sent messages saying "how are we ignoring your emails" when you haven't responded to my emails after 48hrs... 👍