KEDMA
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Harassed at NAIA Terminal 3 _ by Kedma Sales _ still awaitng response from Kedma. No updates since June 7, 2023.
Salespeople are aggressive to the point of you feeling harassed at times - that is exactly what happened to me on March 5, 2023, at the Kedma Store in NAIA Terminal 3. When you are at the airport, window shopping while awaiting your flight you cannot really think through things very well since you are awaiting your flight. You feel rushed and, on the edge, lest you miss your flight. Being rushed to get a sale and to push a client on transit to buy - who almost missed her flight because they kept on holding me trying to get me to buy their product and to be promised a lifetime membership with no official card that bears the lifetime membership and free facial benefit the manager, Nenel Maano, promised me is unconscionable. The manager, Nenel, knew that NAIA terminal 3 is not readily accessible and you can't get there if you don't have a flight. She also knew that I don't travel to the Philippines very often and yet to offer me a seemingly dubious offer of a lifetime facial with no official card to prove my benefit is to me a scam in and of itself. Totally unethical method of making a sale. When I asked about the membership card- she said they don't have it. She simply asked me to sign on a notepad. I didn't argue then since I was at a crunch for time - I almost missed my flight because they won't let up. I am back in the states, and they sometimes ignore my messages on Mesenger when I try to reach them. I asked Nenel if there is way to compensate me in some other form so I can use my so-called lifetime benefits but to no avail. She will not hear my request, or she will simply say, it can't be done. She was so good in harassing me to get a sale and yet she cannot go the extra mile now and put her persuasive mode in action because she already got her sale. This unethical approach is not acceptable. I need to be compensated for the promised lifetime benefit in some way, shape or form. i do expect some response from Kedma. Thank you for hearing me. To The Kedma Team: I have not heard since I responded to your requested info. I sent follow up emails to no avail. Please respond. Please remember this reflects on you and you have a third party liability. You are totally responsible because it is your product. Plus the Perfectio Zero Gravity is not working as expected. I need this product replaced.i will expect a response from Kedma. --------------------------------------------------------- 6/19/23 I am still waiting for a response from Kedma. I had been waiting to hear from you since 6/7/23. Please respond. There is no way of contacting other than the email which can be very frustrating. Thank you!