Reiss
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Delayed Delivery and Poor Communications
Order placed on Monday 9th Jan for an event on Saturday 14th. Assumed this was plenty of time for delivery. Email received on 12th explaining there is a delay! Tried the free chat but constantly says its too busy and to try later. Typically the phone number is a premium call and not free and in Reiss's words, only use email for non urgent enquiries!! looks like I won't be getting my order in time!! Very disappointed... Will be sending the item straight back and picking up a delivery charge of £5.95 for the hassle... really poor communication tools and service for a premium brand.