Orion Home Improvement Ltd
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Poor service
We had a porch installed by Orion windows about 4 years ago and last year we noticed the front door was delaminated and also not fitted properly. Someone came out in April 2024 and said the door needed replacing. After this no contact apart from the numerous calls I made to find out what was going on, only to be told it’s in hand each time. Finally in January 2025 they arrive with the replacement door only to find they have made it too short by more than an inch. So once again we are stuck with a poor fitting front door which we can barely shut. So far no contact from Orion to apologise for the mistake or to update us on how much longer we are going to have to wait, hopefully not another year almost. Would I recommend this company definitely not. I was going to use them for our new conservatory but went elsewhere instead.