Sears Home Services
Read all reviews for Sears Home Services →
Canceled on us Three Times!
Sears Home Services have canceled on us three times! This is for a refrigerator repair and is very inconvenient. We have had no refrigerator for over a month. When I called support after the first cancellation, they assured me that they would be there on the rescheduled date (12 days after the first). But they canceled again - day of. Same for the third time - they assured me someone would be there when I called in the morning, and then they canceled. I'm not sure what is happening but they confirm the repair person will come and then cancel day of. We put our whole schedule on hold to wait for a person only to have them cancel at 10:30am. Would not recommend. ***Although they write a nice response apologising and giving a service number, the number is an AI service that will take you in circles and never give you a human to speak with. They do not care.