Aegean Airlines
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AVOID Aegean if you are visiting Greece.
We (entire family) had the most frustrating and difficult experience with Aegean. It was so bad that we will never fly Aegean again. We landed from the US with just carry ons. After waiting for the layover, we were pulled aside as we were boarding. They weighed our baggage and said it was overweight. I kept asking if we can check it and the agent’s English wasn’t very good and I don’t think she understood us. Finally, a supervisor came and said we could pay for 2 bags and we did. Then on the flight back from Santorini to Athens, we had our bags all except one under 8kg. We checked the one bag. This time, the check in agent said it the weight was fine but the size of the luggage was not. This was even for baggage we had brought as carry on ON Aegean two days back. At the gate, the agent again stopped us from boarding and said we had to pay even though the weight was fine and the bags fit their measurements. After a few minutes of talking, they let us go. We got to Athens for a connecting flight and once again they wouldn’t let us board. This time the guy literally walked away as we were talking to him. This was after I asked him how something was allowed two hours earlier on the airline and now it wasn’t. I have traveled worldwide on business, usually with just a carry on visiting over 60 countries. This was the WORST experience with ANY airline. For a country that welcomes tourists so warmly, the flag carrier is truly hostile to visitors. Our entire trip has been very nice except our interactions with Aegean. Their policies are inconsistent and enforced randomly. I will never fly them again. If I visit Greece again, I will make sure I use other airlines or ferries. Note: All the baggage we had were standard carryons which fit perfectly within A320 bins. This had nothing to do with size.