All About Car Seats
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Third great experience
We have just bought our third car seat from Marta and have done so following our previous experiences. We first purchased from Marta when she was working as a car seat specialist at mothercare. She was the first person to explain to us about the importance of rear facing while I was pregnant. And we’re so glad she did! We purchased our first seat there. Following Mothercare’s closure I looked for retailers for rear facing when we were ready for our next car seat and we found all about car seats. Little did we know that we would meet Marta again! We spent time fitting and trying out a besafe stretch and axkid. She took care to explain the benefits and safety features of each. Showing us how they fit etc. we came away with the besafe stretch. She was also brilliant with our child. Marta answered all our questions and helped us understand exactly what we were buying. The seat has been brilliant. However - the first time we took it out (actually a valet person who shouldn’t have touched it took it out) it took be a while to get it back it (it’s not that complicated but I hadn’t done it and hadn’t been expecting to have to fit it). Thankfully it wasn’t far from Marta so I put it in and she was happy to see me and check the fit. I had actually fitted it correctly, but Marta gave me all the reassurance I needed to know it was fitted correctly and gave me some additional fitting tips! Maybe a year on there was a clicker on the seat that stopped clicking - knowing we had the extended guarentee we got in touch to get it check out and we got everything sorted with Marta liaising with the manufacturer. We have just purchased a forward facing booster now that our child has reached the size capacity of the besafe. Marta asked the kind of thing we were looking for before we arrived to make sure we had what we were after. Again she was able to advise on the best seat for our situation and explained why. She spend well over an hour with us ensuring all our questions were answered and to ensure we fully understood the seat. Additionally we purchased a footrest which is great. Thank you Marta, your advice has made us feel confident with every seat we have chosen and we are so thankful for your advice!