Hyatt Hotels
Read all reviews for Hyatt Hotels →
AWFUL
Awful experience. Checked in to our room to find the bathroom dirty (see photos). I immediately made management aware of the situation and was offered an upgraded room. I politely declined as the room was perfectly fine but asked for a full and property cleaning of the bathroom. We waited an hour then went back to the room. I was surprised it had not been cleaned. We left for a light bite to eat and came back at 930pm to find the same dirty bathroom (urine and pubic hair on the toilet seat). I once more complained and decided to check out the following morning. I am a member of ‘world of Hyatt’ but will now close my account. This is completely unacceptable and poorly managed.