Reiss
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Ordered a suit on the 5th July
Ordered a suit on the 5th July, all the items are in stock ready for a store collection on the 8th July. 8th July comes along, i go to the store to collect the suit, no suit delivered. the store manager calls the customer services and after a while my order will now be ready the 11th July. 9th July, get an email from Reiss/Next my suit is now not available until the 9th AUGUST. 1 month for an item in stock and according to their website today is 3-4 days delivery still. first online order with Reiss and this will be the last, the customer service agent Chloe via chat was useless and offered no insight why the delay occurred or really cared. the simple undertone was wait or cancel -