Hyatt Hotels
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The worst 5star hotel ever !
The Hyatt Regency Dubai. 5 star 😂 it is not !!! First day by the pool, I ask the guy at pool bar for some ice ! It was like asking for the Taj Mahal ! He basically accused me of bringing my own alcohol to the pool and asking for ice. I do not drink in the day ! One of the rudest people I’ve ever dealt with. Then lunchtime the sun goes behind the main building for the rest of the day ! Kiss your sunbathing goodbye ! Then day six I get food poisoning from the Japanese restaurant ! The worst stomach cramps ever. I go to reception the next day to report it , food and drink manager and restaurants manager come over and basically say nobody else had a problem and it’s your fault. Unbelievable! I ask for some food to be sent to the room, which I have paid for, because I’m not well enough to eat in the restaurant ! Their reply, that’s room service, and we will charge you extra ! Really !! They did not give a SH-T !!! Then the list goes on and it doesn’t get any better. The breakfast restaurant is at best 1 star. Very basic food and certainly not 5 star. Carpets dirty and stained, upholstery tatty !Everything in the hotel extortionately priced. ! Which was why the bar was ALWAYS empty ! I kick myself for not looking at the Trustpilot reviews before I booked the hotel. They are shocking. !!! The shops in the hotel claim to give you 60% discount ! The prices are just inflated by 60% first. The dishonesty is quite staggering ! Without a shadow of doubt the worst 5star hotel I have stayed in. My advice to everyone avoid this hotel like the plague !!!!!!