Reiss
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Reiss Cardiff - Non existent customer service / rude staff
Once again ( and for the last time ) l visited your store in Cardiff , Monday April 24th 2023 .There were 3 staff members on duty , 2 behind the till & 1 on the shop floor , no customers . Despite this , all 3 could not be bothered to acknowledge or ask if l needed assistance . In fact the man "tidied " anything l dared to touch and did not say a word to me . Considering l had a large amount of money to spend there l left and spent it elsewhere in Cardiff. This is the 2nd and last time l will go to Reiss in Cardiff . Customer service in store used to be fantastic but awful now . I wrote a complaint to their on line service and 4 days later have still not heard anything despite a 48 hour promise to respond . Utter rubbish , will never shop Reiss again - 27/4 - update - as per Reiss's reply l duly emailed them this morning - still no reply and no reply to my email sent on Monday 24th - not great at all