Sears Home Services
Read all reviews for Sears Home Services →
Terrible customer service
I have had seven appointments. They failed to show for the first three. The fourth a technician showed up and did a diagnostic. The next week a different technician showed up without the part or knowledge of the first diagnostic. He gave me an estimate (same as previous one and asked to be paid up front). A third technician came back and replaced the part and it didn’t work. Rescheduled for yesterday and did not show up again. It has been 41 days, I’ve paid $800 and it is still not fixed. Almost impossible to talk to a person and when you do they aren’t able to help.