Sixt
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Hired a vehicle from Bergamo Aiport…
Hired a vehicle from Bergamo Aiport through Sixt. Positive feedback vehicle given was what was advertised. Had a blow out north part of lake como on the way to the hotel. No spare tyre. Hole in side of tyre so the tyre inflator can was no use. Spent nearly 2 hours trying to call the emergency number. Could not get hold of anyone. Rang the emergency accident number no answer. Vehicle was left on the side of the road. Broke down on the friday 1.5hrs away from our hotel. I did not get a call back till the Tuesday. Had to stay in an emergency hotel which cost £180 euros for the night Spent over £100 on phone calls trying to get hold of them. Terrible customer service. Still not had a reply back to why no one answered the calls and why it took over 3 days to call me back. Met some lovely locals who helped us get back on the road the next day. Anyone hiring a car from SIXT italy. Check there breakdown policy. Absolutely shocking what is the point of having a breakdown and emergency number if no one answers and takes 3 days to call back.