Affinity Water
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Total sham from the 1990s
Terrible billing process. Send a paper bill 2x a year seemingly at random - didn’t recieved the paper bill. Reminder arrived when I was travelling for work. Dinged my credit rating as a result. Paid as soon as I had the details. Real shame we as consumers have no choice in suppliers. Happy to set up a direct debit with companies I trust - Affinity isn’t one of those! Why can’t we use an app and pay for usage like everything else in 2024.