Klass Wagen Portugal
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Avoid at all costs
Avoid at all costs! A complete scam! We booked through a third-party website without any issues, and everything went smoothly until we noticed an unauthorized charge of nearly €150 on our bank account for a so-called “insurance and deductible” we never agreed to! We used a Gold credit card and speak Portuguese, French, and English — at no point was this mentioned or explained to us. It’s pure deception. Despite multiple attempts to contact them, no refund was ever issued, and they simply took the money from our account without consent. To make matters worse, they sent us an invoice out of nowhere with numbers that don’t even match the amount charged! Choose another company — cheaper does not mean better. Run away from this one!