Postoffice
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Repeatedly lied and lost my trust,
This happened in Romford Brewery branch. My wife clearly asked for first class post, they sent evri without telling her. We would never use evri as they are notoriously incompetent and known for thieving. When I complained the customer service agent lied and said all conversations with customers are recorded. They have failed to produce either a recording or any clue as to where my nephew's birthday present has got to. We have struggled with rudeness in this branch for years and after this final straw will never be using them again.