Enotee

Jun 16, 2025

Keyboard and support are trash!!!

I bought a new computer, but the IO dust plate was bent. I could have overlooked that, but then the keyboard LEDs started flickering before failing completely. After verifying my purchase and warranty with tech support, I was promised a replacement with a tracking number—but never received one. After multiple calls and nearly three weeks of waiting, I finally got through and was told a new unit would be shipped.