H10 Hotels
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If I could give H10 0 stars I would
If I could give H10 0 stars I would. We stayed at a resort called Ocean blue and sand in the Dominican Republic. While there we did not have A/C in our room and my fiance had a heat stroke because our room was so hot. We begged the manager Victor to give us another room, but once he figured out we were a same sex couple he put his hand in my fiances face and told her no, they cannot provide another room for us. We called maintenance every night we were there and they came the first night and told us they could not fix it, then eventually they just stopped coming. We complained to H10 thinking that would get some type of result and it did not. They sent us a generic letter saying they would get back with us and they never did. Please do not ever stay at a H10 resort. They will not take care of you after you say you will not by a timeshare with them and they discriminate. I have a video of victor, the manager putting his hand in my fiances face while she is crying and begging him to change our rooms because she did not want to have another stroke.