Halfords Retail
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Retail is dead -Halfords Perth
Couldn’t see what I wanted on the shelf so approached Gordon at the till. He didn’t appear to be doing anything and no other custs present to be served. Asked if he could check the system to see if my item was available and he dismissed me, pointing at the shelf, telling me ‘if we had it, it would be there’. I explained that I had looked and couldn’t see it, but that’s not to say it’s not there. Could he check. He just keep repeating (more than 4 times) the same line… ‘if we had it, it would be there’. He didn’t offer to come look on the shelves. He didn’t want to help and his need to prove that his original statement was factually correct, he just kept going. Real shame because my feedback is not that they don’t stock my item in store, it’s that the staff (Gordon in Particular) are rude. Honestly would not be surprised if Halfords retail disappears from retail parks very soon.