Halfords Retail
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3x3 Tiger tool tower - no roof - useless
I bought a 3x3 Tiger tool tower. It arrived minus the roof panels. Despite numerous calls to ask for an update on how this will be resolved, it's been 12 days now, nobody has called to give me an update. When I call they say it is under investigation. I was promised a call back last Thursday before close of business. Nobody called. I called just now and was told a specialist team are investigating and to wait another 48 hours. I have exercised my right to reject the product within 30 days of purchase. They have told me I need to call the courier to arrange a pick up. How ridiculous. It's their courier, their faulty product, they should call them. I've been inconvenienced enough already. Not to mention out of pocket by £430. I have never had such a stressful and unpleasant experience. I feel utterly robbed.