hmv Ireland
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HMV Ireland - Avoid!
HMV Ireland seem to have let myself and many, many other customers down. Their website claims "Order Online with Confidence" and "Delivery in 3-5 working days" - neither statements are true. I placed my order for some Christmas presents on the 7th December and despite having tried numerous times to contact the company via their contact form there has been no reply. Woeful customer service to not have a telephone number for Ireland, as that is the jurisdiction in which they are trading. Resorted to contacting them via Facebook and someone did message me to contact them, but no reply thus far. It seems that I am not alone. I consider myself "lucky" though as my order arrived last week - 5 weeks late.... Many comments from disgruntled customers on Facebook also who placed orders before me and have had their money taken, but not received their orders. It appears that the company have time to delete Facebook comments, but no time to reply to customers. Disgraceful. Do not shop with HMV Ireland!