Sears Home Services
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Scam WARNING.
I had a service person come out yesterday to clean our washing machine out—I do use a regular tablet cleaner—and we have had it cleaned in the past (successfully) but soap scum does build up inside the washer basket. The service person was here a total of fifteen minutes, he unscrewed the bottom, cleaned that portion and did not bother with the washer basket. I have spent the last 18 hours and have used four or five affresh tablets to no avail. I tried to call Sears for a refund and was in AI limbo, finally got a human who said I had to send an email to get a refund. Guess what, the email was for an entirely different company that assists disadvantaged children. I will be disputing the charge and have called a local repair service to do what should have initially been done. It makes me sad, as we have used Sears multiple times in the past, but the last three calls have been complete fails.