Ryan

Nov 28, 2023

Avoid.

Oh man, where do I start! Firstly, here’s what I have observed about this company; a really well put together and professional looking website that isn’t backed up with customer service. Communication is poor, I mean really poor, and delivery times aren’t clear at all. I waited over 7 days to get a email reply to find out when I could expect delivery, when I was told it would be sent out the following week I asked for a refund. I didn’t receive a email reply until I emailed several times asking for a refund, when I finally got a reply it simply said the tee had been sent. In the end the tee took 2 weeks to be delivered and the customer service was so awful that I’m not interested in wearing the tee at all. And if I was I would be disappointed in the fit. But I’m not going to send it back, I really cba to go through the process. I’m just going to let it sit there gathering dust until it eventually goes to a charity shop. The thing is, if they were just honest from the start and said deliveries take 2 weeks I would have probably been ok. But they take over a week to reply to emails, do not monitor their social accounts and don’t seem to acknowledge requests in emails or listen to any of the feedback in reviews. Bad experience, I would avoid.