Slicehosting - IT Solutions
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Poor Customer interaction and inaccessbile server
Purchased the Slicehosting 2024 Sale - $2 Crew package on 2 October 2024. At $24, I thought it might make a good test server (8GB Ram 50GB Storage). The server was operational for about 3 weeks, then went down. The CEO broadcast a message on 24 Oct 2024 via the discord Slicehosting channel that the system was down due to damage to hardware on a server. He sent several messages out, with the last stating the servers would be up by 28 Oct. It is now November 4th, and support tickets are not being answered as to why this server is still inaccessible. Meanwhile on the discord channel a Slicehosting employee is posting messages wishing everyone a Happy Diwali! Seems to me the priority is not with customer service, which appears to be of secondary importance to those that use this service. Silence from Slicehosting since the 30th of October. Buyer's beware.