Affinity Water
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SHOCKING CUSTOMER SERVICE
I had the worst customer service experience with Affinity Water today, the Man and his manager were rude and unhelpful. I will speak to them and they will say one thing, my neighbour rings and they say something completely different. Nobody should speak to customers like they did. I along with people in my road and beyond have had problems with the water stopping for the last 5/6 weeks which in turn when it comes back on makes our pipes bang which is so worrying. Affinity Water listen to the way your staff speak to your customers, to be fair not all of them just some of them. I went away from the call very tearful.