aglaia

Dec 7, 2024

We had a very bad experience with…

We had a very bad experience with TopCar in Fuerteventura. They made us pay 560 euros extra for a car which was already reserved for us and paid for by us, just because it was impossible tot swap first and second driver. My boyfriend had his licence for 2,5 years instead of 3 years. We had to drop the booking we made with Rentalcars but they told us that a new booking could last up to 10 hours. We couldn't get a refund. The only option was to take the car that was already reserved for us, but we had to pay an extra 560 euros for it!! This company is awfull and just waiting for you to make a small mistake so they can get you in a vulnerable position, and make you pay extra. Then they gave us the car with an empty tank when we had hired full to full. TopCar you can still prove you are a decent company. You know we had already paid for the car, so contact us and give us a refund.