Hyatt Hotels
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Gross in competence .Extremely poor customer service.
Checked in on October 26th 2022 . The Grand Hyatt New York and the receptionist overcharged my credit card by over 4000 USD and when I complained to the manager all I got was shrugged shoulders. Got up to the room and It had not been cleaned from the previous guest .The manager said , "what do you expect me to do about it".Now honestly do you people at the Hyatt Hotels think that this is OK?. I do not expect a reply from Hyatt as it is obvious they do not care a toss about these issues.