KEDMA
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Avoid Kedma Marina store in Cabo San Lucas
I purchased Miracle Eye Cream from the store on the Marina at Cabo San Lucas during a cruise ship stop in February. Tommy was the agent who managed to convince me to pay USD190 which he assured me was significantly cheaper than I could buy in the US - he also said I would be refunded the additional USD30.40 I paid in tax by completing the form he gave me. Since returning to CA, I see I can buy the eye cream for between USD95/USD99 and as I was not given the correct tax refund documentation from the store, I can not claim the tax - I spent USD220.40 for a USD90 product. I have always avoided those touting cosmetics on the street but, let my guard down and it cost me. UPDATE - May 29, 2023 Despite numerous emails from Kedma initially, promising a "resolution" as soon as their store in Cabo responded to their communication requests, it has now been months of stalling. If I could rate this company a negative number it would be -100. They appear responsive at first then hope you will "forget" you are still waiting for their action.