Halfords Retail
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Buy back "Carrera Kraken" poor service....
I bought a Carrera Kraken Mens Mountain Bike £500+ Halfords set the bike up and I was quite happy with it. Out of interest, I took it into the Telford site to get it valued, considering it's never been ridden and Halfords set it up, I was surprised (or was I) when the value came in at £135 due to a chip in the paint that disappeared when the white mark was wiped!!!, and of course the old, "the gears need resetting". Any discussion was met with a shrug of the shoulders and total disinterest. I think their motto is "Halfords Retail ensure trust, expertise, price guarantee and quality guarantee as standard". falls on poor ground when you feel you're being taken for a ride.