Hyatt Hotels
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As to my Booking N 2442079117
As to my Booking N. 2442079117 which was cancelled while I was flying right to the hotel Hyatt Place New York City/Times Square, I made a complaint to both the hotel manager and to Booking.com but received no reply. I arrived at the hotel with my family at 23:50 only to hear that my booking had just been cancelled and the person at the reception was irremovable. I had to book another hotel right away, at midnight for the same night. Awful service and inexcusable behaviour. One star is too much!!!