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Toni was great about answering my…
Toni was great about answering my questions and guidance on booking my cruise. The only complaint I have is the confusion on the on-board credit and bonuses offered. He told me up to $1500 and when I redeemed my offer it was reduced to $75 credit. The response I received was the taxes and fees were deducted. I paid for those fees and taxes so how would that be deducted from a bonus? This is our first cruise and looked forward to have a decent bonus to use. I probably would have booked directly with Royal Caribbean had I known the bonus was minimal.