Lloyds Bank Insurance
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Hmmm...
It's a good bank in terms of their offerings like Club Lloyds benefits, credit card, etc., but the app is awful and the telephone banking service (which you have to use for certain operations) is a pain to use. To be honest, I don't understand how they make LITERALLY hundreds of millions in profit but they can't hire a good software engineering team to offer decent services to customers? It would actually be so interesting to know why.