Reiss
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Ordered a pair of trousers a number of…
UPDATE on 3/1/2023 z - Still not received my order that was due on 31/12/22 & still not even showing as even leaving the warehouse - as for the reply from Reiss below I've called them 3 times over this order to no avail & worried if I cancel I won't even get the refund - shambles of a company honestly. Ordered a pair of trousers a number of days ago to wear for my 50th that were dud to be delivered YESTERDAY rang in the morning to be told they had left the warehouse so would be at Next after 12 - no notification after 12 so rang back to be told the original call handler had lied through his teeth and they hadn't even been picked yet?!?! And definitely wouldn't be arriving that day but would probably arrive today- got an email in the night saying sorry your parcel has been delayed & showing as though I had only just ordered them TODAY not almost a week ago! Definitely cancelling them today & from the rest of the reviews I dont hold out much hope of a smooth refund process so will be reporting to trading standards