Optima Legal
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Optima got the job done
Optima got the job done. Their portal isn't great, especially on comms - there's no ability to chat or even reply to messages they send. They insist on phone calls, only calling once before leaving a message and always calling during the business day. Their explanation of additional fees was poor - I'm still not sure where the extra £500-odd came from. But like I said, they got the job done and we have our new mortgage in place as required.