hmv Ireland
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I ordered product online on Saturday …
I ordered product online on Saturday and when I went pay by debit card, It asked me to authenticate payment with my bank. It jumped back to homepage and my order remained in the checkout. I attempted order again and same happened. I checked to see order status was no order placed. I then gave up and taught no more of it until I checked my account the next day, to find both payments had been taken from my account. I attempted contacting them by phone, e-mail and on the online contact form. No reply and busy line. I have reported them to my bank and the Garda Fraud squad as this is unacceptable behaviour. I suggest everyone else do the same and log complaints with the consumer protection agency and the media. Otherwise, you may never see your goods or money