Mobile Direct
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Company sent a faulty phone
Company sent a faulty phone Screen barely turned on went to transfer data - had phone one hour and they have now tried to say it was damaged/crushed. So apparently the hour I’ve had my phone I’ve smashed the screen or crushed it and the only way I can get it back is if I pay £130 or they refund me with £130 deducted . Looking at other reviews looks like other people have had issues with Samsung S23s aswell… Company is a joke - going to raise case with my bank and resolver but AVOID!