Sixt
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CONNED
on 6/4-24 my wife and I traveled to Naples in Italy I had upfront already booked and paid for a car rental Audi Q3 & extra insurance. “All” I had to do, was to pickup the keys at SIXT desk in the arrival area. When I arrived, only 1 person was attending the customers, so there was quite a queue in front of us, and behind. Finally, a young Italian woman named Giulia, came to attend a second desk, and it was finally our turn. I gave Giulia my reservation and the copy of my insurance – she just replied "later". I mentioned 3 times, that I already had booked and paid the rental and the insurance, but she said she could upgrade me, and found an Audi Q5 – finally she turned the screen to me and asked me to sign – she said that I had to pay extra, and again I told her that I already paid all, but as we had been up very early in Denmark (2 am from our hometown), and had been in a queue for some time, so I’m afraid that I was an easy target for this conman Giulia (woman).