MasterClass
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Gift membership issues - I received a gift membership in…
I received a gift membership in December 2024. I logged in and was prompted to give my credit card details for auto renewal of subscription. I found this very unsettling and annoying but after I retried logging in a couple of times I managed to get access without putting the details in. However, I have since been unable to access classes as I am always directed to a subscription options page instead. I have emailed support so await their response but after reading some other’s experiences on here and elsewhere on social media I am not hopeful. I am deeply upset that my gift, given in good faith and already paid for, has been so problematic to access. I will definitely discourage anyone from using this product.