XO HOTELS AMSTERDAM
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Lots oof things that didn't quite work well!
Lots of things. Let's start with the bedsheets which in 5 days' time were never changed (my companion found bread crumbs on her pillow which were there the day before when they should have been changed. The tv channels? Atrocious as 90% of them were Dutch. There were 3 Italian channels but with no signal. No CNN or Fox News or BBC (yes, three of their channels but no news channels). No Sky News either. I mentioned this twice to the front desk kids but nothing happened (and to think that a young female staff member told me, "Yes, and the majority of our clients AREN'T Dutch"!, so it didn't really make much sense to have like 10+ channels in Dutch!). My bed light (facing the bed on the right) in our room 153 would turn off on its own. Again, I mentioned this to the front desk but it wasn't changed. The room door was also squeaky as you opened it and needed to be oiled. The mini-bar? Could be a nice welcome to the guests if the hotel were to throw in a bottle of mineral water seeing that a few meters away from the hotel there is a large supermarket (I mean really, how much does a litre bottle cost, lke 2 euros?). The Kleenex tissue box in the washroom? It was empty one day but the cleaning staff didn't change the empty box. No floor mat either for the shower (as it was taken away but it wasn't replaced). I had to also tell the front desk that the toilet seat cover was loose so if an old 90 yr old lady weighing 150 kgs were to slide off and hurt itself while sitting on the toilet you'd probably have some major legal problems. And rather distracted the cleaning lady (ies) as the ket.card used to enter our room was left on the light switch so I had to take it down to the front desk as we already had two of ours. A good and abundant breakfast, a spacious room and very quiet, some of the positive points of our recent stay (we left yesterday, May 20th for Rome). Convenient with the local transport system even though a bit far away from the center of Amsterdam but we were informed of that from our travel agent in Rome. Great too for bus 369 which takes you directly to the airport of Amsterdam. This review by the way regards your Hotels Blue Square at Slotermeerlan 80. We may go back one day to that hotel but not in those conditions (and actually quite sloppy the cleaning staff and also their bosses who didn't go by to check things out).