H Mart
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Verified and long time Customer
Verified and long time Customer. Recently purchase $30 of pork ribs, that when opened on the same day were foul (smelled and felt bad). Contacted Customer service with expectation of a response, got none. No live chat service- just automated response. Customer Service telephone just keeps ringing. I saved the receipts, packaging and even the meat (frozen). I will be leaving bad reviews over the next year in hope of preventing other shoppers from experiencing the same poor product and service. This is the only satisfaction I can get. So I will choose an alternate market from now on- due to zero respect for the customer that provides their success.